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HomeCustomer Support

Customer Support

TO PLACE AN ORDER
Buying from Home Decor Arts is easy and secure. When you place an order, you can feel confident that your credit card information is protected by the Yahoo! Store secure server. All credit card information is deleted from Yahoo Servers after 30 calendar days.
We have tried to make the ordering process as simple as possible. The following steps will guide you through the process...

1. Select Your item
The simplest way to find your product is to Browse by Category or perform a Search using our navigation bar.

After locating the item(s) you wish to purchase, add the item(s) to your Shopping Cart by selecting the appropriate size and quantity, and clicking the "ADD TO CART" button. You may add as many items as you like, change item quantities, or remove items at any time.

2. Proceed to Checkout
Once you have finished shopping, it is time to checkout. From your Shopping Cart select the CHECKOUT button.

Billing - Shipping - Payment Information
The first step of the checkout process is to enter your billing and shipping addresses, as well as select which shipping method you wish to use. You will also provide payment information. Our online system allows credit card and Paypal payments.

All of your transactions are protected by powerful SSL encryption software. We guarantee that every transaction you make at Art of Stone will be 100% safe.

Review and Submit Your Order
Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the "Place Your Order" button to submit your order.

Order Confirmation
After your order is completed, you will automatically be sent an "Order Confirmation" email to the email address you entered during checkout. The subject line will contain your order number. This email is your receipt - so don't delete it! We encourage you to review the order and advise us of any spelling or numerical mistakes so that we can quickly make any necessary changes.

RECENT ORDERS
If you have questions about your recent order, would like to find out the status or modify it, you can e-mail customer support at customerservice@homedecorarts.com. We will respond within 24 hours.

PROBLEMS WITH ORDERS YOU HAVE RECEIVED
We are committed to providing the highest quality products and assuring that each product we ship out meets our highest standards. Should you have a problem with any of the products that you have received from the Home Decor Arts, please review our returns section.

FOR ALL OTHER QUESTIONS
For all other questions, please fill out the contact form below.